OUR FREQUENTLY ASKED QUESTIONS
All our menus offer options, simply pick your meat/protein, salads, and sides from our wide collection of tried and trusted dishes. If you have a special dish in mind that you don’t see on our menus, we are more than happy to accommodate.
We cater to an array of dietary requirements. Lots of our dishes are gluten free and vegetarian from the get-go. With prior notice we can cater to most special requests including, lactose free, vegan, religious restrictions and food allergies. These food items may incur an extra cost.
Our pricing structure is simple, number of guest’s times the menu price. We know that keeping things simple for our clients takes a weight off their shoulders.
We do have optional extras that clients can add-on, but all pricing is clear and communicated from the start of the enquiry. Our gourmet delivery has added costs for travel and add-ons but that is to keep our environmental impact as low as possible.
A deposit of 20% is required on confirmation of booking
Final payment of your invoice is due before the day of your event unless other arrangements have been made. You can pay via internet banking , cheque or cash.
An average wedding with 150 guests we would have two chefs and a minimum of 3 wait staff, it does depend on the event requirements. We always come extra prepared and ready for any eventuality.
We find that children are generally happy to eat what the grown-ups are having. Prices may vary but generally under 3s are free, 11 years and under are half price and 12 years up being full price. We can customise a kid’s menu at your request
Food will be prepared off site and transported to your event to be finished off at the agreed location within the venue.
Unless you have chosen to use our newly custom fitted food caravan. Food will be prepared at our base but then cooked onsite. We prefer to have access to running water and power but can arrange the use of our personal generator and water supply when needed.
We are always happy to leave you with any leftovers; we just ask you to supply containers and to make sure you have space to keep the goods refrigerated.
Quality Caterers aren’t licensed to provide alcohol. But we can put you in touch with licensed bar staff.
Quality Caterers will provide crockery, cutlery and serviettes for the guests. As for the buffet we will supply the tablecloths, serving utensils, serving dishes, heat lamps and decoration for the buffet. We can also supply the tables for the buffet if required.
Our drop-off events include bio disposable plates and serviettes. Where specified it will include bio disposable cutlery and serving utensils with a fee. We found our clients were happy to keep their environmental impact low and to use the equipment they have onsite.
We service the following areas –Whangaparaoa, Auckland and outer areas, Hamilton, Cambridge, Thames, Paeroa, Te Awamutu, Huntly, Coromandel, Te Aroha, Waihi Beach, Matamata, Pauanui, Tairua, Matarangi, Te Puke, Whangamata, Cooks Beach, and many more.
Travel charges may apply $25.00-$45.00, rest assured any additional costs we will make you aware of from the beginning.
We are prepared for most scenarios, and will endeavour to feed everyone at your request, you will be charged accordingly for the extra guests.
Four days out from your event we will ask for your final numbers
Like most events we will need a back up plan, if your provided location for us to base the kitchen is outdoors, we will need to arrange shelter. If it is looking like rain Quality Caterers do have a 3×3 marquee that we can use.
Once you have chosen your menu and all its accompaniments, we will turn up on the day with the food ready to eat. You will need to supply a table to display your delicious buffet. Please check when ordering your menu if bio disposable plates and cutlery are needed. If you have your own resources we like to keep our environmental impact as low as possible.